Policies and Procedures

In eCornell .

Drop/Transfer Policies

Prepaid Certificate Program Drop/Transfer Policy

• Drop – You may request to drop out of your prepaid certificate program and receive a full refund if your drop request is received within 30 days of registration.* No refund will be given after 30 days for a prepaid certificate program. All drop requests must be made by email to droptransfer@ecornell.com.

• Transfer – If you initiate the process no later than 5 pm ET of the day prior to the start of your course, you may request to transfer to a different start date.

1. Log in to your eCornell “Student Portal.”
2. Click on the “Enrollment History” link.
3. Under “Current Courses” click the “Change Section” link next to the appropriate course title.

If you do not see an option to “Change Section” or if you have any difficulty, please contact the accounting department at droptransfer@ecornell.com.

*Please note this drop policy does not apply to the PHR Prep Certificate.

Single Course Purchase and Payment Plan Drop/Transfer Policy

• Drop – Students are allowed to drop out of a single course purchase or Pay as You Go payment option; however, no refunds for these purchases will be given at any time. All drop requests must be made by email to droptransfer@ecornell.com.
• Transfer – If you initiate the process no later than 5 pm ET of the day prior to the start of your course, you may request to transfer to a different start date of your course.

1. Log in to your eCornell “Student Portal.”
2. Click the “Enrollment History” link.
3. Under “My Courses” click the “Request Transfer” link next to the appropriate course title.
4. Under “Current Courses” click the “Change Section” link next to the appropriate course title.

If you do not see an option to “Change Section” or if you have any difficulty, please contact the accounting department at droptransfer@ecornell.com.

Organizational Partner Drop/Transfer Policy*

The terms and conditions of the drop and transfer policies are agreed to between eCornell and the Organizational Partner Client. If you wish to drop or transfer out of a course please follow the steps below.

Drop – If a student is requesting to drop out of a course the request must be made prior to the start of the course. Please note that all courses are considered started at 12:01am Eastern Time (US) of the course start date. All drop requests must be made by email to droptransfer@ecornell.com.

Transfer – If you initiate the process no later than 5 pm ET of the day prior to the start of your course, you may request to transfer to a different start date.

1. Log in to your eCornell “Student Portal.”
2. Click the “Enrollment History” link.
3. Under “Current Courses” click the “Change Section” link next to the appropriate course title.

If you do not see an option to “Change Section” or if you have any difficulty, please contact the accounting department at droptransfer@ecornell.com.

*Please note this policy only applies to students who have registered through their organization’s registration portal.

Note: The complete eCornell Drop/Transfer policy is available on eCornell’s Drop/Transfer Policy page.

Policies & Procedures - VA Education Benefits

For students using VA Education Benefits, please review our Policies & Procedures-VA Education Benefits - eCornell  page for additional policies and procedures.

Terms of Use

All users of eCornell (http://www.ecornell.com) are bound by the policies set for in eCornell’s Terms of Use policy, eCornell’s Privacy Policy, and the Academic Integrity Policy of Cornell University.

How to Contact eCornell

If you have any questions or comments about these policies or dealings with the eCornell, please contact us by email to support@ecornell.com or by mail at eCornell, 950 Danby Rd., Suite 150, Ithaca, NY 14850, U.S.A.