Policies & Procedures - VA Education Benefits

In Policies and Procedures  within eCornell .

VA Student Refund Policy

In accordance with Veterans Affairs Regulations, refunds for students using VA Education Benefits will be calculated on a pro rata basis for all courses not yet started at the time of cancellation.  Cancellation requests submitted via email to droptransfer@ecornell.com.  For additional information on our standard Drop/Transfer Policy, please visit eCornell’s Drop/Transfer Policy page.

Standards of Progress and Attendance

eCornell makes every effort to ensure our students are engaged in their courses and making progress towards successful completion.  Every student receives multiple standard communications to ensure they are engaging and should issues arise students are given the opportunity to make changes to their course schedule.  In the event that a student receives an incomplete or non-passing grade in a course, our Student Success team will reach out to engage the student in a conversation about when they would be able to re-take the course that they were not able to successfully complete.  At this point in time, all future courses will be put on hold until the student successfully completes the previous course.  

Policy for Granting Credit for Previous Education and Training

eCornell will evaluate transcripts and documentation of previous education and training and appropriate credit will be given, if applicable.