Restaurant Revenue Management Certificate

Strategic restaurant revenue management is a critical ingredient in your recipe for profitability. But using a proven system to manage key dining variables has impacts beyond revenue—it has a ripple effect on customer service. Creating optimal dining flows, table mixes, and pricing helps you meet customer needs better than ever before.

This certificate program consists of five two-week courses that cover the fundamentals of successful revenue management, providing practical guidance for implementing a restaurant revenue management strategy. Learn to optimize occupancy, table mix, meal duration, and pricing. Then, bring it together with a proven process for implementing a revenue management strategy that boosts profits. Finally, learn additional tools for diagnosing and resolving operational problems and for improving the customer service experience.

Courses

Key Takeaways

Create an income statement that records the information that is critical to your specific type of restaurant
Interpret your data, identify trends, and catch issues that can have a positive or negative impact on your operation
Analyze your financial and performance information to identify, implement, and evaluate improvement solutions
React to the advantages and disadvantages of a restaurant reservation system
Analyze and identify the factors that will help you improve occupancy rates and control meal duration
Develop the skills you’ll need to determine each stage of the customer’s dining experience
Apply strategies to accommodate arrival patterns and manage occupancy and meal duration
Provide guidance on how to implement strategies that will be most profitable
Use variable-pricing approaches to develop recommendations for improving revenue

What You’ll Earn

Restaurant Revenue Management Certificate from Cornell Hotel School
50 Professional Development Hours (5 CEUs)

Who Should Enroll

Restaurant owners, managers, and operators
Foodservice professionals responsible for their organization’s financial performance
Hospitality professionals
Executive chefs

Total Investment

3 months to complete all the courses

How to Enroll

For more information on how to enroll, please visit Restaurant Revenue Management Certificate