Hospitality Leadership Certificate

A hospitality leader’s ability to guide their organization strategically, while maintaining their credibility and fostering a collaborative environment, is a difficult balancing act yet one that must be accomplished.

This certificate program will not only help you gain the skills to strategically assess and innovate within your organization, but also the ability to build trust within your team, enhance your listening skills as a leader, and create expectations and goals that will effectively drive team performance. The courses cover a broad range of leadership content that will help you critically evaluate your current leadership style while providing you with the necessary tools to improve and grow as a leader.

Whether you are currently in a leadership role or are positioning yourself for one, this program gives you the opportunity to learn from experts in the School of Hotel Administration at Cornell University, one of the world’s most prestigious hospitality schools.

Courses

Key Takeaways

Identify distinguishing differences between managing your team and leading within your organization
Develop a process framework for leading change initiatives
Foster ethical conduct to promote service excellence
Detect and address impediments to your credibility with subordinates, superiors, and others with whom you interact professionally
Diagnose team skill sets and develop a plan to build synergy and collaboration
Develop a broader understanding of how cultural rules, stereotypes, and assumptions inform the way you think and work

What You’ll Earn

Hospitality Leadership Certificate from Cornell School of Hotel Administration
60 Professional Development Hours (6.0 CEUs)

Who Should Enroll

Hospitality leaders working in any function within an organization
Professionals looking to move into a hospitality leadership role

Total Investment

3 months to complete all the courses

How To Enroll

For more information on how to enroll, please visit Hospitality Leadership Certificate.