In eCornell Certificate Programs
In these unprecedented times, professionals in healthcare must adapt and rise to the challenges created by ever-evolving circumstances. In this certificate program, you will develop and apply the skills needed to provide care with agility. You will perfect your organization’s virtual care and improve quality by providing excellent service to your patients and visitors. Finally, you will strategize to reach your goals in any care context and gain practical skills to lead your team through it all.
Designed for maximum flexibility, the Adaptive Healthcare Strategy Certificate program offers you a selection of courses in the following areas: Virtual Care, Patients as Consumers, Strategy, and Leadership.
In Virtual Care, you will strategize and practice excelling at communicating virtually, whether it is with patients or general audiences. Patients as Consumers will help you develop service-focused leadership competencies to engage colleagues in creating a strong service culture. In Strategy, you will focus on defining success when applying quality management approaches to improve quality at your organization. Lastly, Leadership will allow you to explore vital techniques when leading your team, be it through crisis or conflict.
By the end of this series, you will be an asset to your organization by confidently providing strategic care for your patients in any context.
For the best experience in this program it is recommended to take these courses in the order that they appear.